Showing posts with label Managed Service Provider. Show all posts
Showing posts with label Managed Service Provider. Show all posts

Tuesday, October 20, 2009

Service Providers Using Skype

Two recent articles by Jon Arnold, Principal, J Arnold & Associates on TMCnet.com cover some good points on how Skype can be used by Service Providers.

Take a look at both articles:

Why Skype Is Good News for Service Providers (Part 1)

Why Skype is Good News for Service Providers, Part 2

We use Skype to communicate to our offices around the world as well as customers. Our technical support have also used Skype to conduct an online IP product demo – so we know how useful this free service can be.

How does your company use Skype?

Thursday, July 02, 2009

Managed Service Providers Surveyed

Of all our products that are requested from Managed Service Providers, our KVM IP Gateway PX tops the list. This said the results from a survey of MSP’s done by SMB Nation were something I was waiting for.

Take a look at Harry Brelsford’s Blog SMB Dude for the survey results. Some of the questions asked were:
  • What type of managed services are you offering most today?
  • Where do you see the most opportunity to build your managed services portfolio?
  • How much revenue have you generated from your managed services business?

The results from the survey give some interesting insights to the MSP market.

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Related Material:
Podcast: PX for the managed service provider (3 min)
PX Interactive Online Product Demo
White Paper: Remote Support Using KVM IP Technology