Tuesday, December 04, 2007

Mission Critical is a Critical Mission

When any mission critical device goes down, blood pressures go up. Every single second, let alone minutes and hours of downtime is bad news and a PR disaster. Hence Yahoo is going into damage control after problems they experienced yesterday with their small business department.

Problems and accidents are always going to happen - that's life. It's the ability to solve them quickly and with minimal collateral damage as possible which is the key.

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