Wednesday, March 04, 2009

Support Report: Managing the Access to Console Servers on the Port Level

In a recent project I was involved with, the customer had an interesting request… His company has multiple consoles servers which allows remotely secured access to their serial devices across their network.

(Photo: Serial Switch)

Their IT manager often allows individual users remote access to selected ports of these serial console servers. Until now, this action required him to log into the configuration settings of each console servers and manage its access individually.

With the II remote access service open architecture, he can now configure the access permission to a remote serial device behind the console server for each individual port. In other words, he can set up user "A" with permission to access port 1 & 3 of console server one, and port 5 & 8 of console server two at the same time.

(Photo: II screenshot - Access Service open architecture - click to enlarge)

From now on all users will connect to one IP address and according to their log-in information they will see a list of all remote managed serial devices they have permission to connect with. With the II, the user just points and clicks to get seamless access…


Thanks to Nir Dary, Minicom's Technical Support Manager for this Support Report!

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