Wednesday, February 18, 2009

Support Report: Remote monitor & control multiple computers over IP from a single computer

Recently we had an interesting application request that I would like to share…

A customer requested a solution to allow him to remotely monitor and control five computers which are located in multiple locations.

His requirement was that there would be five screens attached to a “Master” PC and this Master PC will constantly monitor the remote computers and take the control when needed. There is also a need to maintain a local console next to each remote computer for local operation. Another important requirement is that there should be no software installed on the remote computers.

We recommended adding a Quad VGA adaptor to the “Master computer” that will allow him to connect five screens to the Master PC at once, along with using our IP Control he can remotely view and control each computer without the need of installing any application on them (this feature is also known as remote bios level access). The Smart Extender that is also added to each remote PC will allow the local user to ‘share’ the control with the administrator working from the Master PC without being disconnected.

Thanks to Nir Dary, Minicom's Technical Support Manager for this Support Report!

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