Wednesday, August 04, 2010
Minicom and Digi: Successful Remote Serial Access Management
In order to deliver a high level of IT service and to reduce downtime, IT managers need a secure, efficient way of remotely managing access to their many console servers, such as Digi Passport, as well as their PDUs, KVM switches, and software access services. Using Minicom’s AccessIT, IT personnel get consolidated and seamless remote access to all their servers, routers, switches, firewalls and other network devices from one intuitive management console.
One click brings users directly to the desired serial device. IT staff does not have to maintain databases and spreadsheets listing the IP addresses and passwords for each Digi Passport anymore. They log in once, and get a “single pane of glass view” of all their computer systems and network devices.
Check out the application note for pretty pictures and more details.
Thursday, April 15, 2010
PRESS RELEASE: Minicom Lowers Operational Costs and Increases Operational Efficiency for Data Centers and Server Rooms
With enhanced version of remote access management solution offering expanded support for PDU and console server vendors, IT managers preserve existing equipment
We are introducing an enhanced version of our remote access management platform, AccessIT™, at Interop Las Vegas 2010, Booth #2729. With AccessIT, a Web-based management solution, IT personnel impose order on the chaos of mixed product environments with fast, secure, and simple remote access.

System crashes in the data center are potentially disastrous given today’s expectations of 24/7 uptime, and short resolution time is essential. AccessIT’s speed makes a significant difference when a server is down. IT managers shave critical seconds off downtime using single sign-on.
A unique, open platform system, this cost-effective solution saves on IT expenditure by preserving past investments and preventing vendor lock-in. The latest version of AccessIT is an embodiment of Minicom’s Real Needs™ approach. The ability to repurpose power, KVM, and serial equipment rather than replacing it with all new products radically reduces the overall cost of introducing a remote access management system. Companies only buy what they need rather than having to purchase entire packages. By embracing IT products from a wide range of vendors, AccessIT enables organizations to leverage their existing IT equipment, knowledge, and training. Additionally, this open platform system opens up choices: businesses have the freedom of choosing IT infrastructure products and vendors based on value, performance and quality.
IT managers enjoy a “single pane of glass” view of their IT infrastructure and access methods (power, serial, KVM, and software), enabling quick, easy access and control. AccessIT now supports a wide range of vendors of PDUs, such as APC, Black Box, CyberSwitching, Geist, Dell, Eaton, HP, and Server Technology, and a large selection of vendors of console servers, such as
Visit Minicom at Interop in
If you can't make it to Interop this time, you can still test drive AccessIT via our online demo.
Wednesday, March 10, 2010
AFCOM Data Center World 2010 Pictures From the Show

Tuesday, November 17, 2009
Swine Flu = Increased Demand for Secure Remote Access
According to InfoWorld:
“The H1N1 pandemic is pushing companies to upgrade their secure remote access capabilities in order to enable more employees to work out of their homes and other remote locations in an emergency.
Vendors of remote access technologies are reporting an unexpected increase in demand for their products over the past several months as a result of H1N1-related concerns.”
It makes sense, as offices may close if the number of sick employees is too high, or if healthy parents of sick children want to work from home.
Don’t get caught without a plan. The RSA on-demand authentication system described in the article is fine for emergencies, but does not sound ideal, long term.
Minicom has a number of secure remote access solutions, including AccessIT, that can help your company get ready in the unfortunate event that swine flu rears its ugly head.
Monday, November 02, 2009
CASE STUDY: Ohio's Area Agency on Aging District 7

“Minicom’s KVM IP solution is very appealing because I can manage my whole network from my desk,” stated Charlie Maillet.“They offered the most cost effective solution with the best technology to simplify management of our network.”
The Challenge:
Due to budget cuts, Ohio's Area Agency on Aging District 7 (AAA7) was challenged to do more with less. Rather than cut programs that keep seniors in their homes longer, the organization looked to improve their operations by enhancing IT efficiency and implemented a KVM IP solution from Minicom that would save money, enable remote access and provide a more efficient method to manage their distributed network.
The Solution:
Using AccessIT™, AAA7 system administrators gain centralized remote access and power control that enhances IT efficiency & productivity, improving their ability to serve the community’s population
The Products Used in this installation were: AccessIT, Smart 116 IP, & IP Control
Learn more about remote server access, watch this short webcast now: Achieving Remote Server KVM Access to your data center
Wednesday, October 21, 2009
65,000 Time Warner Cable Customers Exposed to Remote Access Hack
65,000 Time Warner Cable customers have been exposed to a remote access hack, as reported by wired.com. Blogger David Chen was helping a friend with the setting on his cable modem when he inadvertently realized there was a problem.
What does this kind of vulnerability mean? According to Chen:
“ ‘From within your own network, an intruder can eavesdrop on sensitive data being sent over the internet and even worse, they can manipulate the DNS address to point trusted sites to malicious servers to perform man-in-the-middle attacks,’ Chen wrote on his blog. ‘Someone skilled enough can possibly even modify and install a new firmware onto the router, which can then automatically scan and infect other routers automatically.’ "
The article does not mention any cases where users who were exposed had anyone tamper with their settings, which means that the threat was only that. While a serious potential problem, it is reassuring that either a)no hacker discovered the vulnerability b)no hacker cared enough to do anything about it if they did.
Ideally, any paid service should mandate the use off the highest level of encrypted remote access possible. If you want remote access solutions for your data center that you can trust, for example, there is no reason to worry with Minicom’s AccessIT. With SSL and high grade 256-bit AES encryption, you can sleep easily at night after watching cable TV.
Tuesday, September 29, 2009
Product Spotlight: SMART 116 IP (KVM IP Switch -1 User - 16 Ports)



Highlights:
- Controls up to 16 servers from a single console
- Local or internet connection
Product Reference: 0SU70030A (USA Orders) 0SU70030 (All other orders)
Free online product test drive available for this product>>
*****
Related Material:
Minicom Technical Update: Update firmware for the Smart 116 IP
Minicom Technical Update: Product Upgrades for Smart 116 IP
White Paper: Remote Support using KVM IP Technology
Webinar On-Demand: Video - The SmartRack 116-116 IP Switch from Minicom (2:10 minutes)
Tuesday, September 01, 2009
Minicom Boosts Remote Power Capabilities of its Open Platform Access Management Solution

Minicom Advanced Systems - a leading developer of IT and KVM remote access and management solutions for the server room and data center - today announced the integration of diversified industrial manufacturer Eaton Corporation’s ePDU® products into its remote access management solution, AccessIT. Acting as power distribution units for enclosures, Eaton’s ePDU® products measure power consumption at the data center level, as well as the sever level, to help users understand and control what is happening within their infrastructure. Eaton's technology also allows the user to fully monitor, switch, sequence and manage individual outlets. IT administrators can now have on-demand, Web-based remote access together with mission critical power distribution control of all servers and IT devices. Power commands are seamlessly sent to Eaton’s ePDU® units through the AccessIT interface without the need for a separate login and password.
This integration dramatically increases IT efficiency and reduces down time in crisis situations. If an IT administrator is accessing a server through AccessIT and an urgent reboot is required, a simple click on the power icon to the left of the server name performs the function. Administrators no longer require multiple spreadsheets of IP addresses, passwords and user names to manage, access to their IT systems, it can all be done through a single interface.
“AccessIT, with its open-platform support, addresses the increasingly diverse nature of corporate server rooms and data centers,” said Rami Sasson, VP Sales of Minicom. “This makes AccessIT even more flexible and compelling for IT managers to deploy compared to alternative KVM IP solutions. The integrated functionality of AccessIT, that includes remote power control of ePDU® products from Eaton, delivers tremendous versatility that has a direct impact on IT efficiency and can reduce hardware management costs by as much as 75 percent!”
“IT managers should be able to efficiently measure and manage power consumption, from an overview of the data center down to an individual server, to obtain a complete understanding of power distribution,” said Michael Camesano, Eaton product manager. “The integration of Eaton’s ePDU® products and Minicom’s AccessIT greatly advances power management visibility for IT managers to improve the reliability and efficiency of their infrastructure.”
AccessIT consolidates all in-band and out-of-band services thus providing highly secure, Web-based, on-demand remote access at all times. Its unique open architecture prevents the dreaded vendor lock-in by supporting the seamless integration of third party serial, power and KVM switches and devices. Other supported Access Services are VMWare, RDP, VNC, SSH, Telnet, HP iLO, Web access and custom applications. AccessIT continues Minicom's unique Real Needs approach of repurposing installed analog KVM systems by simply adding a KVM IP device.
Request a free DVD trial version of AccessIT to run on your own servers: http://www.minicom.com/requestdemodvd.cfm
For more information about Eaton’s ePDU® products, visit www.epdu.com. For additional information about Eaton’s power quality products and services, visit www.eaton.com/powerquality.
Monday, August 03, 2009
New Podcast: The Power Advantage of Minicom's AccessIT

- AccessIT's power advantage
- Hear why AccessIT capabilities have been called "empowering"
Related Material:
Webcast: AccessIT: Managing Remote Access so that IT can be managed (2:56 minutes)
White Paper: Real Needs "Add-on Technology that maximizes your IT installed base"
Interview: Calvin Nicholson from Server Technology
Product Test Drive: AccessIT Online Demo
Monday, July 27, 2009
Minicom Interview: Calvin Nicholson Server Technology


I am the Director of Product Marketing
Can you give me an overview of Server Tech’s method of selling?
We have both direct sales people as well as working through the channel. So the option is up to the customer as to whether they want to work direct or through a partner that they are comfortable with. We have an opportunity registration program through our web site that allows our partners to register opportunities. This lets us reward the partners that are pushing our products and who bring in the opportunities.
Do you have international customers? If so, what is the percentage of international sales compared to North America?
We do have international customers and we have offices in Canada, UK, Germany and Singapore along with a strong channel of partners throughout the world. I can’t give percentages but this is a strong a growing portion of our business.
How does Server Tech differentiate itself from your competitors?
Server Technology just focuses on power distribution, monitoring, management and control within the data center cabinet. We have been in business over 26 years and have the largest number of engineers in the industry focused in this area. We provide high quality products that are very feature rich along with a superior level of support. Being the leader in our industry we are requested to produce cutting edge products for new data center projects well ahead of the industry norm. These products then become part of our standard product line.
What are your unique selling points?
You can manage two power in-feeds (power distribution units PDU’s) and two temperature and two humidity measurements all under a single IP address through our unique linking technology. We offer the largest product line and have a number of 3-Phase products and 60A products focused on high density applications. Our temperature and humidity probes are on 10 foot cards so they can be placed in any locations within the cabinet. We offer a tool to monitor and manage all of the PDU’s in you DC called SPM.
What’s popular with your customers today?
Right now the new trend is 415 V 3-Phase power delivered to the cabinet for North American data centers. Efficiency gains with this technology are in the 4-6% range and offer significant efficiency gains and cost savings. Most products supplied a Zero U technology with some kind of intelligence. Customers don’t always and to turn things on and off or reboot them but monitoring power is becoming a significant trend.
What specific features are your customers looking for in your PDU’s?
Solutions that deliver the amount of power that is required with the proper outlet types and features/functions that they desire.
With regards to monitoring power usage, why is it so important to your customers?
Monitoring power is critical on so many different levels:
1) If you don’t know the amount of power that you are using then it is easy to overload the circuit and possibly bring down some of the equipment in the cabinet.
2) For three phase loads it is critical for load balancing and efficiency.
3) In today’s market where power costs are going up, power availability is going down and in some cases our customers cannot get enough power you need to understand how much power you are using and how changes within your facility affect this. This information is also used for efficiency calculations like the PUE and DCiE metrics from The Green Grid. To identify comatose or zombie servers that can be shut down or possibly virtualized. For power capacity planning (where do I have the power to install a new device.)
What percentage of your customers requires remote power capability as a feature?
Switched products where you can turn devices on or off is our biggest selling products.
Do you see any increase with customers dealing with support issues when there are problems with a server?
Facilities today have much smaller staffs and must use their resources wisely to be competitive in today’s market. I am not sure if the issues are going up but the ability to resolve these issues as fast as possible and move onto the next task is required.
Are you finding an increase in requests for consolidated remote access for power, kvm, console and serial?
Since we don’t actively sell these products we don’t see a lot of these requests. We do see a desire in customers to want to go to one central location and manage a number of devices. For servers it is our combined solution. If it is just the PDU’s then they use our Sentry Power Manager product.
What can we expect to see from Server Tech in the future?
Continued innovation, a number of 415 V products for North America and expansion of the device level power monitoring solutions
Thanks Calvin!
To contact or learn more about Server Tech – visit their website>>
Tuesday, July 21, 2009
AccessIT Provides Single Sign-on Remote Access to VMware Virtual Machines
Minicom Advanced Systems, a leading developer of IT & KVM remote access solutions for the server room and datacenter announces that AccessIT - its open platform access management solution for corporate IT - supports “one-click” remote access to VMware virtual servers.
“One of the challenges of IT in growing SMBs today is integrating new technologies like VMware virtualization into an installed base of physical servers” says Eran Kessel, VP marketing for Minicom. “This new heterogeneous and sometimes geographically distributed IT environment calls for a solution that simplifies daily routines and keeps the IT staff just-a-click-away from all IT assets in the organization, regardless of their device type or access protocol used. AccessIT is a secure, one-stop web based solution that organizes the remote access “mess” and unifies the workload of IT staff, wherever they are at any given moment”.
AccessIT is targeted at organizations with a minimum number of IT staff that maintains and operate up to 250 IT assets (servers, virtual servers and network devices). AccessIT consolidates all in/out-of-band services thus providing highly secure, web based, on-demand remote access at all times. Its open architecture prevents the dreaded vendor lock-in by supporting seamless integration of 3rd party serial, power and KVM switches and devices. Other supported Access Services are RDP, VNC, SSH, Telnet, HP iLO, web access and custom applications.
Minicom is a member of the VMware TAP program and has its management systems listed in the TAP Partner Products Catalog. Visit the VMware partner website at http://www.vmware.com/partnercentral
Learn more about AccessIT and Minicom:
Download the free version of AccessIT to test in your own server room (Limited to 3 users,10 targets & 3 KVM IP devices) or watch the online tutorial of our enterprise version (KVM.net II). Request a guided tour with an expert or interact with the online live product test drive
Monday, July 06, 2009
Sneak Peak: Power On Cable Gets a Good Start


Asher says “they really liked the idea that you could work with open RS232 protocol. They felt that the perfect markets for this product are the industrial companies controlling power of ac and servers. It’s also a perfect fit for environmental units and fits into their green initiative plans as well as saving money and conserving energy, time & workers.”
In addition he said that “one thing that they really liked was that the POC is compatible with most IP serial devices – avoiding vendor lock-in.”
The POC will soon join Minicom's other remote access products and will be capable of being managed using both AccessIT and KVM.net II centralized access management solutions.
Watch this space for the POC release or find out more right now - contact a Minicom Rep in your area
*****
Related Material:
White Paper: Remote KVM access - Planning your Remote KVM strategy
Webcast: The ABC's of Remote Management
Product Demos: IP Products Online Test Drive
Tuesday, June 23, 2009
Minicom Online Catalog Updated

To download, visit our website and fill out the simple form:

Tuesday, June 09, 2009
Minicom’s New Remote Access Management Solution Expands Power Management Capabilities

Minicom, developer of IT & KVM remote access and management solutions for the server room and datacenter - today announced the integration of the Sentry™ Cabinet Power Distribution Unit (PDU) Switched product family into its remote access management solution- AccessIT . Access to the Server Technology Sentry PDU remote reboot features are made directly through the AccessIT interface without a separate login and password. IT Administrators now have centralized access to servers via KVM and industry leading remote access services, as well as the power controls of the PDU through one intuitive interface.
As a result of this integration, if a user is accessing a server through AccessIT and a reboot is required, a simple click on the power icon next to the server name performs the function. No longer does an administrator require multiple spreadsheet, IP addresses, passwords and user names to do their jobs. All access is managed from a single point, increasing efficiency and reducing downtime.
“The increasingly heterogeneous nature of corporate server rooms and data centers requires cross-platform support.” said Rami Sasson, VP, Sales of Minicom. “The expanded capability of AccessIT addresses this trend making it even more flexible and compelling for IT managers to deploy. The integrated functionality of AccessIT that includes remote power control of PDUs from Server Technology’s not only delivers tremendous versatility that has a direct impact on IT efficiency, but can reduce hardware management costs by as much as seventy five percent when compared to alternative KVM over IP solutions.”
“The integration of the AccessIT management platform and Server Technology’s PDU Switched product family greatly expands power management accessibility within the evolving data center environment,” said Brandon Ewing, President of Server Technology. “Power access, management and control within the data center are critical.” AccessIT consolidates all in/out-of-band services thus providing highly secure, web based, on-demand remote access at all times. Its open architecture prevents the dreaded vendor lock-in by supporting the seamless integration of 3rd party serial, power and KVM switches and devices. Other supported Access Services are VMWare, RDP, VNC, SSH, Telnet, HP iLO, web access and custom applications. AccessIT continues Minicom's unique Real Needs approach of repurposing installed analog KVM systems by simply adding a layer of KVM IP devices.
Server Technology, Inc., designs and manufactures intelligent power distribution products for enterprise data centers, service providers and branch office locations. Founded in 1984, Server Technology is recognized as a leader in innovative Remote Power Management solutions. The company’s line of Sentry™ power products eliminates unnecessary trips to remote locations and minimizes the impact of locked-up internetworking equipment on business critical networks, combining intelligent power distribution, remote management and power measurement. Server Technology is headquartered in Reno, Nevada with worldwide distribution and regional offices in the United Kingdom, Germany and Singapore and can be reached at 775-284-2000 , or on the Web at http://www.servertech.com/
Tuesday, June 02, 2009
Press Release: New Open Management System for Remote Access




